Here is a complete have a look at what this modification means to your bank card transactions, prices, and reward factors.
Migration timeline and transition particulars
Axis Financial institution has assured clients that the migration will likely be easy and that they are going to be saved knowledgeable of any adjustments to the timeline.
“Upon completion of the migration, you can begin having fun with the advantages of your new Axis Financial institution card(s) in your current Citi-branded card(s). Your Citi-branded card(s) will proceed to work seamlessly till you obtain your new Axis Financial institution card(s) inside a number of months after the migration,” the financial institution stated.
Key adjustments and what stays the identical
Transition of Citi Playing cards to Axis Financial institution merchandise
Citi Rewards Credit score Card ➜ Axis Financial institution REWARDS Credit score Card
IndianOil Citi Credit score Card ➜ AXIS BANK PREMIUM Credit score Card
Citi PremierMiles Credit score Card ➜ Axis Financial institution HORIZON Credit score Card
Citi Money Again Credit score Card ➜ Axis Financial institution CASHBACK Credit score Card
First Citizen Citi Credit score Card ➜ AXIS BANK SHOPPERS STOP Credit score Card
Citi Status Credit score Card ➜ Axis Financial institution OLYMPUS Credit score Card
Citi Enterprise Credit score Card ➜ Axis Financial institution REWARDS Credit score Card
IndianOil CitiBusiness Credit score Card ➜ INDIANOIL AXIS BANK PREMIUM Credit score Card
IKEA Household Credit score Card by Citi ➜ IKEA Household Credit score Card by Axis Financial institution
Credit score Restrict
Publish-migration, clients will profit from a mixed complete credit score restrict throughout all their Citi-branded and Axis Financial institution bank cards.
For these holding a Mounted Deposit-backed bank card with Axis Financial institution, the restrict for this card will stay separate and won’t be a part of the combination restrict obtainable on the unsecured playing cards.
Transactions and card particulars
Axis Financial institution has ensured minimal adjustments in how clients use their bank cards:
Card PIN, quantity, expiry date, and CVV will stay the identical.
Card controls and limits (similar to point-of-sale, contactless, e-commerce, ATM, and worldwide transactions) is not going to change.
Excellent balances and ongoing EMIs will stay unaffected.
The billing cycle, together with the assertion era date and cost due date, will keep the identical.
Annual charges and spend-based payment waivers will proceed as earlier than.
Nonetheless, the cost channels will transition from Citibank to Axis Financial institution channels. Clients will now use the Axis Financial institution Cellular Banking App and Axis Financial institution Web Banking for his or her digital providers.
Customer support and alerts
Customer support help will shift from Citi Telephone to Axis Financial institution Telephone Banking.
Transaction alerts and e-commerce cost authentication portals will now be Axis Financial institution branded.
Reward factors
All unredeemed reward factors as of the migration day will likely be transformed to Axis EDGE REWARD Factors or EDGE Miles, sustaining the identical financial worth.
Factors gathered till the migration date won’t ever expire, whereas these earned post-migration will expire after three years except there is no such thing as a transaction, no reward redemption, and no login to the EDGE REWARDS portal inside a yr.
e-NACH mandates
For current e-NACH mandates for card reimbursement, Axis Financial institution will current them to your financial institution three days earlier than the cost due date to make sure well timed credit score to the bank card account.
